Westpac is proposing significant change to the way the roles are structured in the branch network. The bank's proposal will effectively see the Teller and Customer Support roles merged into a new Customer Services Representative role, and the Customer Consultant role split into two roles. Other roles will be consolidated into these two.

Read our submission on the restructuring here

Westpac is also proposing significant changes to NZ Operations. Read Finsec's submission on the proposal here.

Westpac is also proposing to merge Phone Assist and the Cards Call Centre. Read our submission on that proposal here

Read our submission to the annual targets forum here

Finsec members at Westpac have voted to ratify their collective agreement with Westpac. Click here for our bargaining campaign page.

Read our submission on Westpac's new lending procedures here

The Westpac Collective Employment Agreement expires on 31 July 2010. Click here for the agreement.

The previous agreement can be accessed here.

Click here for Finsec's submission to Westpac on targets November 2008. Read the bank's response here.

For advice on employment issues at Westpac contact Oliver Christeller at 0800 FINSEC (0800 346732)

Elected Union Council contacts

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