Westpac is proposing significant change to the way the roles are structured in the branch network. The bank's proposal will effectively see the Teller and Customer Support roles merged into a new Customer Services Representative role, and the Customer Consultant role split into two roles. Other roles will be consolidated into these two.
Read our submission on the restructuring here
Westpac is also proposing significant changes to NZ Operations. Read Finsec's submission on the proposal here.
Westpac is also proposing to merge Phone Assist and the Cards Call Centre. Read our submission on that proposal here
Read our submission to the annual targets forum here
Finsec members at Westpac have voted to ratify their collective agreement with Westpac. Click here for our bargaining campaign page.
Read our submission on Westpac's new lending procedures here
The Westpac Collective Employment Agreement expires on 31 July 2010. Click here for the agreement.
The previous agreement can be accessed here.
Click here for Finsec's submission to Westpac on targets November 2008. Read the bank's response here.
For advice on employment issues at Westpac contact Oliver Christeller at 0800 FINSEC (0800 346732)
Elected Union Council contacts
| Maxine Mullen | Levin | 06 367 5852 |
| Michelle Newman | Orewa | 09 426 2703 |
| Ve Mika | Auckland | 0800 888 111 |
| Tasneem Khan | Auckland | 09 348 9059 |
| Norah McGrath | Auckland | 09 302 4278 |
| Amy Moffatt | Rotorua | 07 349 5469 |
| Sandra Huffadine | Invercargill | 03 213 5910 |
| Craig McKinnon | Christchurch | 03 371 6098 |
To join Finsec, click here or phone 0800 FINSEC (0800 346732)
Read the latest Gossip on Westpac
Compare your pay to similar jobs in other banks
Updates:
2 October 2009 Targets forum delayed
30 September 2009 First targets forum approaches - we want change
23 September 2009 Branch resctructuring - Finsec members speak up
21 September 2009 Your new Union Council
15 September 2009 Branch restructure - high attendance at delegates meetings
11 September 2009 Major changes to branch structure proposed
14 August 2009 Westpac members vote to accept offer - we won on many of our key issues
15 April 2009 Westpac's new lending procedures - over the top?
14 April 2009 Delegate conference calls to kick off next phase of our 2009 campaign
13 February 2009 Report back on Project Unity






